Pre-sale post-sale hot line: 86+10-62104277 62102248 62104284 (provide 365 day of X 24 hour)
Hot line facsimile: 86+10-62104193-819

Scene technical support service

This company also provides to the customer visits the technical support service. In view of the customer the breakdown which appears in the systems operation, engineer thought that inextricability the problem through telephone hot line, will provide the scene technical support according to the customer request. The scene technical support including the failure diagnosis, the submission solution, the system parameters restores, services and so on rewiring system.

The service pledged

□ to express that the heartfelt gratitude customer the support which and the deep affection grows to Our company, to protect the customer the legitimate rights and interests, the absolution customer's extra worries, Our company to the customer proposed especially the following service pledged:

Free service

□ the customer date of from the completion, Our company to provides the independent monitoring equipment provides 15 day of exchange guaranteed service, one year maintenance.
□ provides the free technical advisory work for the customer.
□ the customer proposed when system upgrade or transformation, Our company may free provide the optimization solution.
□ provides the free technical training regularly, including on-the-job training, centralized technical training. Provides the newest edition the training materials.

The compensated service (signs agreement)

□ the regular examination engine room supervisory system, and provides the examination report.
□ the network part provides the network system diagnosis, the application system, to kill the poison and so on.
□ the engine room part provides the major installation which and the fitting the engine room monitoring uses, develops the engine room monitoring software and so on.